Naue Customer Center
Order geosynthetics online
Naue Customer Center is Naue’s online ordering and service platform for business customers. Order standard products from the shop’s range, create PDF quotations and access your order information and documents.
For B2B customers in selected countries and markets. Access requires a registration request and individual approval by Naue.
Order geosynthetics and keep track of your orders
- Find products and view prices and terms
Filter the product selection by function or product group. The product details provide further information, together with the prices and commercial terms shown in the Naue Customer Center. - Create PDF quotations
Add the products you need to your cart and download a quotation as a PDF. Use this summary to plan your purchases. - Order standard products online
Order the standard products available to your account directly in the Customer Center. Enter the required details for your order and construction project. - View orders and delivery status
Search for orders by order number or date range. View the order details and the delivery status shown in the Customer Center. - Access technical information and order documents
Download available technical product documents, order confirmations, delivery notes and invoices. You can access the information in your Customer Center account around the clock.
Which products can you order in Naue Customer Center?
You can order from the standard product range provided in the Naue Customer Center. Once your access has been activated, you can see which products are available for you to order.
You can also find information about our geosynthetics and their applications in the product overview on naue.com, without a Customer Center account. If you cannot find a particular product in the Customer Center or need help choosing a product, speak to your Naue contact.
How to get access to Naue Customer Center
1. Request access
Submit your registration request with the required details about your company.
2. Individual review
Naue checks whether Customer Center access is available for your company and market. A registration request alone does not activate your access or authorise you to place orders.
3. Use your activated account
Once your access has been activated, you can log in to Naue Customer Center and use the functions available to your account.
Frequently asked questions about Naue Customer Center
Naue Customer Center is Naue’s online ordering and service platform for business customers. Customers with activated access can order standard products, create quotations and access order information and documents.
The Naue Customer Center provides pricing information immediately, without the need of contacting our team. Your orders are scheduled directly. Additionally, you’ll benefit from a price advantage when ordering online.
Naue Customer Center is intended for B2B customers in selected countries and markets. Naue reviews each access request individually. You can only use the shop once your access has been activated.
Submit a registration request with the required company details. Naue checks whether access is available for your company and market. You can only log in and use the Customer Center once Naue has individually approved and activated your access.
Naue Customer Center is not available in all countries and markets. Request access or contact Naue to find out about the options for your company. You can also submit a product or order enquiry through the contact page.
You can order the standard products made available to your account in the Customer Center. You can view these products once your access has been activated. For questions about other products or your specific requirements, speak to your Naue contact.
Yes. Add products to your basket and download the quotation provided there as a PDF. An order is only placed when you complete the designated ordering step.
You can access available order confirmations, delivery notes and invoices as PDFs for your orders. Technical documents, such as data sheets and installation instructions, are provided with the relevant products.
For questions about availability and lead times, speak to your Naue contact or use our Live-Chat integrated in our Customer Center. The delivery status displayed in the Customer Center provides information about your order. If your enquiry relates to an order, include the order number where possible.
Select “Log in to Naue Customer Center” to open the login page, then sign in with your activated account. Contact Naue if you have questions about your access.
Naue Customer Center supports quotation creation, ordering and order management. The Naue Portal provides software for the planning and design of geotechnical solutions. You can find more information about these design tools in the software overview on naue.com.
Your next step with Naue Customer Center
Request Customer Center access or log in with an account that has already been activated. Naue can help if you have questions about availability for your company.